202522-CCCAA Customer Service Administration Assistant
 

Roles and Responsibilities

• To provide customers with high-quality counter, online, call centre, and payment collection services, including the handling of service requests, applications, payments, enquiries, and complaints

Requirements

• Qualification
  • High School graduate or above
  • Experience in Customer Service / Call Centre is preferred
• Computer Literacy
  • Proficient in MS Office Suite and Chinese Word Processing
• Language Skills
  • Proficient in spoken and written Chinese and English
  • Good command of Mandarin
• Others
  • Good communication and interpersonal skills
  • Enthusiastic, responsible, patient, and demonstrates strong team spirit
  • Able to adapt to changes and work independently
  • Willing to work on-shift if necessary

Interested parties should send their curriculum vitae, academic transcripts, and copies of professional related certificates, quoting the respective reference number, email to recruit@cem-macau.com or post to Macau P.O. Box 468.

Personal data collected will be used for recruitment purpose only.